Terms & Conditions

Terms & Conditions – Olyva London

This website is operated by Olyva London.
Throughout the site, the terms “we,” “us,” and “our” refer to Olyva London.

Olyva London offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

General Use of the Site

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service,” “Terms”), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink.

These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms.

Article 1 – Definitions

  • Withdrawal period: The timeframe during which the consumer may exercise the right of withdrawal.

  • Consumer: A natural person not acting in the course of a profession or business.

  • Business: A natural or legal person offering products and/or services remotely.

  • Distance contract: A contract concluded using remote means of communication.

Article 2 – Company Identity

  • Company name: Olyva London

  • Business address: [Your Business Address]

  • Email: [Your Support Email]

Article 3 – Applicability

These general terms and conditions apply to every offer made by Olyva London and to every distance contract and order concluded between Olyva London and the consumer.

Article 4 – The Offer

The offer contains a complete and accurate description of the products and/or services offered.
Images of products are a true representation; however, colors may vary slightly due to screen settings.

Obvious mistakes or errors in the offer are not binding on Olyva London.

Article 5 – The Contract

The contract is concluded at the moment the consumer accepts the offer and meets the conditions set forth therein.

Article 6 – Right of Withdrawal

The consumer has the right to withdraw from the contract within 14 days after receiving the product, without stating reasons.

Article 7 – Costs in Case of Withdrawal

If the consumer exercises the right of withdrawal, the costs of return shipping shall be borne by the consumer, unless otherwise stated.

Article 8 – Exclusion of the Right of Withdrawal

The right of withdrawal is excluded for:

  • Custom-made or personalized products

  • Hygienic products if the seal has been broken after delivery

Article 9 – Pricing

All prices displayed on the website include VAT, unless explicitly stated otherwise.

Article 10 – Delivery

Orders will be delivered within 30 days, unless a different delivery period has been agreed upon.

Article 11 – Complaints

Any complaints must be reported to Olyva London within 7 days of delivery. Complaints can be submitted via email.

Article 12 – Contact Information

For questions regarding these Terms & Conditions, please contact us at:
Email: [Your Support Email]

Olyva London
Our Story

At Olyva, we draw inspiration from the vibrant spirit of London to craft more than just clothing—we create a statement of individuality, confidence, and timeless style. Our mission is to redefine modern fashion by blending classic elegance with a fresh, contemporary edge.

Through collaborations with world-class designers and artisans, we curate collections that celebrate authenticity, quality, and effortless sophistication. Each piece is thoughtfully designed for comfort, durability, and lasting appeal—because true style never fades. Olyva isn’t just fashion; it’s a reflection of who you are.

The Future
What Next?

At Olyva, we’re just getting started. As we continue to evolve our designs and push the boundaries of modern fashion, our focus remains on creating timeless pieces that inspire confidence and individuality. In the months ahead, you’ll discover new collections shaped by classic craftsmanship and contemporary style, limited-edition releases, and collaborations with visionary designers who share our passion for thoughtful creation.

Behind the scenes, we’re quietly expanding the way we bring Olyva to the world. With trusted partners supporting the delivery of our pieces globally, we remain fully committed to what matters most—the experience you have from the moment you discover us to the moment your order arrives. Every decision we make is guided by a long-term vision to grow with purpose, honour quality, and offer an alternative to disposable fast fashion through premium designs made to last.

This is more than fashion. This is Olyva. And the best is yet to come.